1. Service Payments

Payment for repair services is due upon completion of work. We accept cash, check, and major credit cards.

For large repair jobs over $1,000, we may require a deposit of 50% before work begins. This deposit is non-refundable if the customer cancels after work has commenced.

All payments are due before equipment is released from our facility.

2. Parts Returns

New, unused parts may be returned within 30 days of purchase for a full refund, provided they are in original packaging and have not been installed.

Special order parts cannot be returned unless they are defective or were incorrectly supplied by our vendor.

Core charges for rebuildable parts are refundable upon return of the rebuildable core in acceptable condition within 30 days.

3. Warranty Service

Warranty service is provided free of charge for covered repairs. If a warranty repair fails within the warranty period, we will correct the issue at no cost to you.

Warranty claims do not constitute a refund but rather a correction of the original repair work.

If you have a concern about warranty service, please contact us directly to discuss your situation.

4. Cancellations

If you need to cancel an appointment:

• More than 24 hours notice: No charge
• Less than 24 hours notice: Diagnostic fee may apply
• After work has begun: Deposit may be non-refundable

5. Disputed Charges

If you dispute any charge on your invoice, please bring it to our attention before paying. We will review the charge and provide a detailed explanation.

If an error is found on your invoice, we will promptly correct it.

For payment disputes related to credit card charges, please contact our office within 30 days of the charge date.